The Taligens Group

Women's History Month: "Writing Women Back into History"

2010-03-23T11:56:00.001-05:00

Women have been making history since the beginning of times. A friend offered me the opportunity to speak at an event for US Customs & Border Protection officers and I thought I would look for good examples of women who made history a long time ago. And I thought I would bring them to life for them. I had all these plans about what I was going to say.
And then, Sunday I watched the Oscars. Such a trivial thing, I know. But I was touched by a few things I heard.

Kathryn Bigelow, an American Film Director, became the first woman to receive an Academy Award for Best Director. Americans have been making movies for over a century. And the Academy has been handing out awards since 1929. But they managed to go 82 years without awarding a woman in the Film Director category. Yet, women did not stop directing films.

And that is what, as women, we do every day. We do not stop working hard. We do not stop trying to reach new goals. We work 8 hours a day at our jobs and then we go home and work another eight hours taking care of the family and the house, and grocery shopping and doing laundry.
We do not stop achieving great things because we have not been given an award. We push forward. Sometimes we walk the pathways other women have traced for us and for which we are grateful, and other times we make new pathways for ourselves.

I moved to the United States in 1999 following the path that my parents had made three decades before that, but I came to a country that was very different from the one my parents had lived in, in the 70s. When I got here I didn’t speak English and I didn’t know anybody. But I met people who helped me, I developed relationships, and I learned. I was determined to succeed. Being a woman was never a deterrent for anything I wanted to accomplish in life. And it still isn’t. Let me share with you how, as a woman, I believe I am making history. Not the kind that you will find in history books, of course, but the kind that my people will remember:

1.    I believe in proactively setting goals for yourself and making sure they are aligned with everything else that is going on in your life. Your past does not have to be a prediction of your future if you don’t want to. Imagine what your perfect future would look like and work toward making it happen. Don’t be deterred by how long it would take. Learning a new language may take 5 years and when you put it like that it seems like a lot, but in 5 years you are going to be 45 regardless of your language skills. So why not be 45 and be able to speak French?

2.    I believe in the importance of learning something new every day. Learning doesn’t stop when you are done with school and learning is not taking qualifications or passing exams. Learning is about curiosity, exploration, personal growth and enrichment. Learning adds depth to your life and keeps you from getting bored. Learning keeps you healthy. You don’t have to schedule a training class. Read more. Read books, magazines, online blogs. After you finish school, you’ll never again have someone giving you homework. And while you probably spent many years looking forward to that, I think it’s important to understand that learning is a big part of what makes life interesting. When your learning is self-directed, it can be a lot more fun than school was. Make learning a life-long journey and not because I say so, but because man or woman, that is what successful people do.

3.    I believe in the positive effects of being an optimist. My glass is always half-full. Why not make the best with what you have and have a lot of fun in the process! See the problem for its potential instead of its burden. Solving problems is a challenge so challenge yourself to come up with the best solution. And when you do, celebrate!

4.    I like to put a little magic into my thinking. You never know where “what if..?” could take you. Sometimes what it starts as an expression of desire can lead to the most unexpected outcome. When I was in high school I used to have this teacher whose boyfriend was from Brazil. And she would share with us words in Portuguese that her boyfriend was teaching her. I was 15 and I used to think “What if one day I could speak Portuguese?” and even though this was back when I lived in Buenos Aires and Brazil was just a few hours north, a trip to Brazil was one of those things you just dreamed of as a teenager. But I never stopped believing that it was a possibility. When I finished college a classmate got a job in Brazil and told me about it … and I tagged along. Even though more than 10 years had passed from that initial day when my teacher inspired me to dream of learning Portuguese, I remembered. And I suddenly saw my dreams coming together. I moved to Brazil, I learned Portuguese and I lived there for 2 years. This never would have happened had it not been for me asking: “what if…?”

5.    I also believe in the importance of building an impeccable and flawless reputation. I am a consultant. How many of you have not heard a joke about “the consultants”? Over the years consultants have gotten a bad reputation. So I need to work extra hard at demonstrating that I am good consultant. The kind that, when engaged by a client, immediately becomes part of the solution instead of part of the problem. The kind that follows the rules and turns in actual expense receipts instead of fishy estimates. I met with a client once and after he explained what he needed I turned down the job. I told him: “I can’t do what you are asking me. I am simply not qualified.” and he said to me “You must not be a real consultant or you wouldn’t be turning down the job”. Believe or not, after suffering through all the bad consultants’ jokes over the years, this was the best compliment I ever received. There is a saying: “Your reputation will follow you” … and indeed it will, so no matter how hard, always be honest and act with integrity.

6.    I value connecting with people. Listen more. And I mean: really listen. When somebody talks to you, stop having those little conversations that we all have going on in our head and give the person in front of you your full attention. Make sure you understand what somebody is telling you. Ask questions and clarification if you need to; and make your goal to be helpful to others. I believe that being a good listener can make the difference between just being successful and being a leader or making history.

To all the women out there: Write your own history. Collaborate and help each other. Alone we can achieve a lot, together we can achieve anything. When I started my business it was just me and I was doing a decent job but I keep telling everybody I wanted a business partner. People who know me well questioned my idea of having a business partner. They know I can achieve anything I set my mind to. But I kept thinking … what about all those ideas that I could be brainstorming and transforming into something better if I had a business partner? And what about all the fun we could have in the process? Now I have not one but two business partners.

I heard something else on Monday’s Oscar’s ceremony that I want to share with you. Sandra Bullock received a Best Actress award. And in her acceptance speech she said: "Don't aspire to be in these shoes. Walk in your own. Everyone's unique, and that's what makes people exciting.” That is the best advice you can get. Be yourself.
But an even bigger gesture from Bullock was that she also won a Razzies for being the Worst Actress in a movie this past year, for a different movie than the one she won the Oscar.
She showed up to receive the award. Only the second actress in the past thirty years to actually show up! And her acceptance for the Golden Raspberry should be a model of grace for all of us. She had fun with it. And people loved her because when you can take criticism with good humor people believe in you, they like you and they will remember you.

And that is what “making history is”.

Upcoming Training: Leading without a Title

2010-01-19T22:26:00.001-06:00

One recent night after dinner, my husband shared his New Year's resolution with me. He wants to eat better to lose weight . He and I discussed some ideas while my daughters (ages 5 and almost 3) stayed at the table with us and listened. They listened to us discuss types of snacks he should take to work; kinds of menus to help him stay on track; and even the best plate size to use at dinnertime. My girls listened. They listened attentively until the older one decided to chime in with her own resolutions: to make her bed every morning, to eat every meal without asking for assistance, etc. Needless to say, I was proud of her ambition to accomplish something tangible and completely within her control. I was also very impressed with her listening skills.

To listen well we look in the eye of the speaker, we repeat back what we heard and work to put it all into context within our lives. So many times, however, unaware as we may be, we create filters that keep us from listening...truly listening to the intentions of the speaker.

Back in November of last year we launched a Career & Ledership Series for HWNT--a non-profit organization focused on developing community leaders. The third session in the series is fast approaching: this coming Saturday, January 23 at 9AM in The University of St. Thomas campus, Robertson Hall. I'm happy to share that the topic "Leading without a Title" will be presented by Janeice Weinand, a professional organizational coach with King Chapman & Broussard, Inc. who will take us where breakthroughs in leadership take place. And, I'll tell you that the secret she will share with us has something to do with the way we listen.

In addition, we are excited to have Laura Lopez as our guest speaker. Laura is an expert at improving leadership qualities. She is an accomplished coach and author of "The Connected and Committed Leader."

For more information visit www.hwnt.org/houston

Strategy

2009-10-28T09:10:00.000-05:00

It's everywhere. Pick any newspaper or magazine article, blog post, white paper, and even twitter. Everybody is "strategizing" or giving advice on how to be "strategic" about something. It has become a trend, yet after I asked several people about the definition, I got several different and hazy answers.

Let's be strategic and learn what the word really means. The dictionary says:

–noun, plural -gies.
1.     Also, strategics. the science or art of combining and employing the means of war in planning and directing large military movements and operations.
2.     the use or an instance of using this science or art.
3.     skillful use of a stratagem.
4.     a plan, method, or series of maneuvers or stratagems for obtaining a specific goal or result.

The word was obviously crafted during war times, so the dictionary definition is hardly applicable as it is, to the modern corporate world, unless you think of it as a corporate war of course, which it wouldn't be a big stretch.

Paul Niven defines strategy as: “The broad priorities adopted by an organization in recognition of its operating environment and in pursuit of its mission.”

I like his definition when thinking about the organizational arena. It contains just the right words: "broad priorities", "operating environment" and "pursuit of its mission".

Let me read again those articles and white papers now.

Communication is about Information and Relationship

2009-09-15T17:46:00.005-05:00

A common mistake that inexperienced business communicators make is to assume that the point of communicating is solely to transfer information. Getting important information from one place to another is critical to the success of any business or organization, but the creation and maintenance of positive human relations is also essential to successful business communication.

Every act of communication carries with it an implied view of the communicator’s relationship. When planning and crafting your messages, be careful not to neglect this important dimension, which can make or break your communication efforts.

Because communication always involves human relations, it also involves ethics. Each message is an effort to engage other persons, shape their attitudes, and influence their behavior. In the realm of business, it is also an occasion to help, hinder, or otherwise affect your organization and those whose welfare depends upon it. Words and other symbols have the power to achieve positive or negative effects. You have an obligation to avoid deception, to enable people to make informed decisions, and to consider all the likely effects of your message to others.

Source: Business Communication – Making connections in a digital world

Learning Outsourcing

2009-08-31T08:09:00.000-05:00

The subject of Learning Outsourcing has surfaced everywhere in the last few months. The economy has forced lots of companies to assess how were they spending their Training and Development budgets.

Why outsource? All agree the top reasons are:

Gain access to better training and subject matter expertise
Reduce costs, increase efficiency and utilization
Provide flexibility on delivering training
Handle large-scale or new projects quickly and efficiently
Act as business partner
Be a good cultural fit between the customer and the vendor

How are you handling the learning function? If you would like a free assessment to see how you compare with other organizations, contact us.

A Carrot, an Egg & a Cup of Coffee

2009-08-30T09:16:00.001-05:00

A young woman went to her mother and told her about her life and how things were so hard for her. She did not know how she was going to make it and wanted to give up. She was tired of fighting and struggling. It seemed as one problem was solved, a new one arose.

Her mother took her to the kitchen. She filled three pots with water and placed each on a high fire Soon the pots came to boil. In the first she placed carrots, in the second she placed eggs, and in the last she placed ground coffee beans. She let them sit and boil; without saying a word.

In about twenty minutes she turned off the burners. She fished the carrots out and placed them in a bowl. She pulled the eggs out and placed them in a bowl.

Then she ladled the coffee out and placed it in a bowl. Turning to her daughter, she asked, "Tell me what you see."

"Carrots, eggs, and coffee," she replied.

Her mother brought her closer and asked her to feel the carrots. She did and noted that they were soft. The mother then asked the daughter to take an egg and break it. After pulling off the shell, she observed the hard boiled egg.

Finally, the mother asked the daughter to sip the coffee. The daughter smiled as she tasted its rich aroma The daughter then asked, "What does it mean, mother?"

Her mother explained that each of these objects had faced the same adversity: boiling water. Each reacted differently. The carrot went in strong, hard, and unrelenting. However, after being subjected to the boiling water, it softened and became weak. The egg had been fragile. Its thin outer shell had protected its liquid interior, but after sitting through the boiling water, its inside became hardened. The ground coffee beans were unique, however. After they were in the boiling water, they had changed the water.

"Which are you?" she asked her daughter. "When adversity knocks on your door, how do you respond? Are you a carrot, an egg or a coffee bean?

Think of this: Which am I? Am I the carrot that seems strong, but with pain and adversity do I wilt and become soft and lose my strength? Am I the egg that starts with a malleable heart, but changes with the heat? Did I have a fluid spirit, but after a death, a breakup, a financial hardship or some other trial, have I become hardened and stiff? Does my shell look the same, but on the inside am I bitter and tough with a stiff spirit and hardened heart?

Or am I like the coffee bean? The bean actually changes the hot water, the very circumstance that brings the pain. When the water gets hot, it releases the fragrance and flavor. If you are like the bean, when things are at their worst, you get better and change the situation around you.

When the hour is the darkest and trials are their greatest, do you elevate yourself to another level? How do you handle adversity? Are you a carrot, an egg or a coffee bean?

Create engaging learning videos

2009-08-28T07:29:00.002-05:00

With "learning" requiring that we get more creative, and the need to appeal to a wider audience than before, instructional videos have become part of the deal.

Brandon Hall Research provides some insight about it via CLO magazine.

Techniques to create video that engages learners:

Use humor
Use a familiar format
Use emotional stories
Provide feedback
Leverage content
Show, don't tell

HWNT's Professional Development Series

2009-08-27T08:36:00.000-05:00

Hispanic Women Network of Texas (HWNT) offers a year-long Professional Development program designed to provide instruction and education on Career and Leadership.

Structured as a journey of self-discovery and development, through out the year, participants will hone their leadership skills and will end the series with a written, actionable plan that will guide them step-by-step on how to achieve their goals.

The series is facilitated by professionals through a mixture of self assessments tests, interactive presentations, panel discussions and networking opportunities.

I have been working with HWNT and Monica Canales, developing the program's curriculum. Dates, venue and registration details will be posted soon. Check out more details about the program here.

What shapes careers? and self-change management

2008-07-31T20:14:00.003-05:00

Some time ago, while I pondered where I was going with my career, I found this article in McKinsey Quarterly (It is a subscriber's-only site but below I reproduced the abstract part accessible to everybody).

It gave me so much to think! But there was one thing that struck me: it made me rethink how much control I had over my career. I realized that I needed to be in charge of where I was going! Instead I had just been going with the flow and cruising to where the river took me.

The reality was I was navigating somewhere in the right direction but I needed to correct the course to make sure I was going exactly where I wanted. The process took some self-change management, which was very insightful. Talk about experiencing change first-hand and in a concious way!

Read the complete article if you can.

Executives around the world say the events that most profoundly affected their careers originated largely at work, not from family or personal issues, according to a McKinsey Quarterly survey.
Although 40 percent of respondents say they have had difficulty balancing work and home life, they also say this challenge doesn’t drive most career decisions. The survey uncovered few differences between the experiences of men and women.
However, women are more likely to have had a mentor or role model and to have experienced discrimination.
Respondents are satisfied with the outcome of career-shaping moments, saying that they led to more interesting and important jobs and to higher compensation.

Listening Skills

2008-07-29T12:20:00.006-05:00

Listening is probably the most under-valued and under-used skill people have. We are all quick to speak but, how much do we really listen?

Listening is a process that requires understanding and takes practice to do it well.

Hearing: really putting attention and focusing on what the other person is saying to be able to understand.

Understanding: processing what you heard and being able to repeat it back in your own words.

Rationalizing: making sense of what you understood.

What it takes to be a good listener

Give your full attention to the person who is speaking. Don't look at what else is going on around you.
Focus your mind. It’s easy to let your mind wander and get distracted from the person that is speaking. Actively work on focusing on what the speaker is saying.
Allow the speaker to finish before you begin talking. If you interrupt it may look like you are not interested in what they are saying.
Finish listening before you begin thinking. If you are busy thinking what you are going to say next, you can’t actively listen. Thoughts move about four times as fast as speech and if your mind takes off on elaborating ideas you are going to miss the speaker’s words.
Listen so you understand the context and main idea of what the speaker is saying.
Ask clarifying questions, especially if you think you may not have gotten the entire meaning of what the speaker was saying.

Check out Mind Tools for more on Active Listening Skills

Leading People to Be Highly Motivated and Committed

2008-07-26T23:55:00.004-05:00

Ben Simonton says

"Doesn't every executive and manager want highly motivated and committed employees?
Yes, certainly. Everyone knows that highly motivated people are continually striving to do their very best. In fact, these employees use 100% of their brainpower on their work when on the job and often when not on the job and that makes them extremely valuable employees. ..."

Read more on his book Leading People to Be Highly Motivated and Committed

Six Faulty Assumptions About Change Communications

2008-07-25T13:07:00.004-05:00

Communication is an important component of any Change Management plan. But communications need to be good.

"... Here are the most common faulty assumptions leaders make about change communications.

Leaders often deliver one-way communication and assume it is adequate.
Leaders assume that the corporate communications group can handle change communications, not realizing that corporate communications is different.
Leaders assume that communication is an event, but it must be treated as a process to be effective.
Leaders assume that communications can be planned against a pre-determined timeline.
Leaders assume that they should only communicate when they have a decision to announce.
Leaders assume that their talk will speak louder than their walk.

... "

Read the complete article by Dean Anderson & Linda Ackerman Anderson for Talent Management Magazine.

Change management without migraines

2008-07-24T18:49:00.000-05:00

There is a good post in Rick Maurer's blog about Leading Change when People don't know you. His solution is simple and to the point. In answer to "How can I influence people when they don’t know me.” He says: "you can’t".

Unfortunately, as a Change Management Consultant, you get hired to do exactly that: Lead change in organizations where nobody knows you. And if we were to say to the potential clients that we needed to get to know them better before getting the change effort under way, well, I suspect we would be out of most of the jobs. Nonetheles, Rick has a point. And I don't think I know the answer to cross this bridge. Do you?

Managing Leadership

2008-07-23T12:45:00.000-05:00

If you still haven't read Jim Stroup's book you can download a free copy of the first chapter on his blog.

And don't miss the MUST READ POSTS with posts like "What is Individual Leadership?", "What is Organizational Leadership?", etc.

I'm The Leader Around Here!

2008-07-22T09:33:00.001-05:00

The lion was completely convinced about his dominance of the animal kingdom. One day he decided to make sure that all the other animals knew he was the undisputed king of the jungle. He was so confident about his position that he decided not to talk to the smaller creatures. Instead, he went straight to the bear.

"Who is the king of the jungle?" asked the lion. The bear bowed deferentially and replied, "Why, you are sir-of course." The lion gave a great roar of approval. He continued his journey and soon met the tiger. "Who is the king of the jungle?" he asked. The tiger, stepping off the path, quickly responded, "All of us know that you are the king." The lion gave another roar of pleasure.

Next on his list was the elephant, whom he caught up with at the edge of the river. Again he asked, "Who is the king of the jungle?" The elephant lifted his trunk proudly and trumpeted with a flourish, then grabbed the lion, threw the startled beast into the air, and smashed him into a tree. As the lion shook his head to clear it, the elephant fished him from among the branches and tossed him forcefully to the ground, then lifted him up once more and dumped him into the river. Drenched to the skin, tile battered lion struggled to shore, only to have the elephant jump on top of him, drag him through the mud, and fling him into some bushes where, caught by his tail, he hung suspended.

When it appeared that the elephant was finished, the lion - dirty, beaten, and bruised - struggled to his feet. He looked the elephant sadly in the eyes and said, "Look, just because you don't know the answer that's no reason for you to be so mean-spirited about it."
...

" Some leaders are like the lion. Reality testing isn’t their forte. Making sense out of feedback isn’t something they are very good at. Instead, they create their own reality, only wanting to see what they like to see. They are not very open to change. What this tale illustrates is that change isn’t a simple process, nor is it a comfortable one. ... "

...

I read this story and the white paper associated with it recently. A beautiful reading. I couldn't put it down.

Also good on the topic, Managing Leadership by Jim Stroup.

Psychology Classroom

2008-07-21T13:35:00.002-05:00

The roots of any Change Management method is in understanding how humans behave and how to help them change behaviors for a sustainable solution.

Learn more about Behavioral Psychology in AllPsich Online, one of the largest and most comprehensive psychology websites on the Internet. AllPsych is referenced by over 100 colleges and universities in ten countries and receives an average of 3,000 unique visitors and 10,000 page views every day.

Strategy

2008-06-27T07:39:00.001-05:00

"Real strategy lies not in figuring out what to do, but in devising ways to ensure that, compared to others, we actually do more of what everybody knows they should do"

- David Maister

Coaching

2008-06-03T01:00:00.006-05:00

This weekend I attended the Coaching Certificate Program offered by ASTD. I was pleasantly surprised about the quality of the class; given it is a 2-day program.

Ginny (Virginia Bianco-Mathis), the instructor and creator of the class is extremely talented and a master story-teller. She has an impressive background as educator, professional and author.

And she has one more coming out in September: "Organizational Coaching: Building Relationships, Process, and Strategies that Drive Results"

10 Learning Technologies to Transform Training in 2008

2008-05-17T13:00:00.000-05:00

Gary Woodill said in January these would be the 10 Learning Technologies to Transform Training in 2008.

1. Technologies of collaboration - wikis and teamspace software will grow in use in non-academic organizations, and the field of ”computer supported collaborative learning” (CSCL), now mostly found in schools and universities, will develop outside of academic settings, including corporate training.

2. Learning Games for Business - This field is old news to die-hard gamers, but just being discovered by most people in corporate training. Most of the participants in our workshops and conference in September tried a training game for the first time. Games are being used both for training and for recruitment of a new generation of employees.

3. Distributed Computing Technologies - I introduce “mashups” and Service Oriented Architecture (SOA) to workshop participants because this is a fundamental shift in how we view “websites”. Instead of sites, we need to think of a group of agents harvesting and gathering content and applications from many locations, and delivering it as a dynamic personal mix based on a user’s profile and needs.

4. Embedded Learning Technologies - computing power is already almost everywhere, from toilet seats to cell phones. I show the “hug shirt” (it vibrates and squeezes you in response to a friend’s phone message) as an example of the convergence of affective computing, wearable computing, mobile computing, hapticsÂ and teledildonics. One person at last year’s ASTD conference asked me if a “kick in the ass pants” was being developed. Hmm…

5. Multisensory input devices - Computing is mostly a visual and auditory experience. The use of touch (”haptics”) is rapidly becoming more common, led by the interace for Apple’s iPhone and Microsoft Surface technology. Watch for levers, gloves and places to put your finger in new training applications this year. While haptics will lead the way, technologies for the senses of taste and smell are not that far behind.

6. Rollout Flexible Screens for Mobile Devices - the ability to reach employees with information as they need it through mobile devices is very attractive to many training departments, but is held back by the small screens and keyboards. The introduction of flexible rollout screens (”digital paper”), with touch capabilities (”digital ink”), gesture recognition, and speech recognition for mobile devices may break that logjam. I know that this has been forecast for the past ten years, but now that it is in the Economist, it must really be happening.

7. Social Bookmarking and Automatic Synthesis of Tags - As people add tags to just about everything, a new set of technologies that gathers related tags and makes something out of them will construct some amazing synthetic worlds. Already the millions of photographs on Flickr.com are being used to develop 3D models of buildings and landscapes, through such applications as Photosynth.

8. Personalization Technologies - software for automatically constructing personal profiles beased on e-mail, web use trails, and user input is now available and is being used in recommender systems (e.g., Amazon), dynamic museum exhibits and information systems that change for each user, and adaptive tutoring systems. Watch for training to become more personalized.

9. Visualization of Complexity - computer data systems can continuously compile huge amounts of information. The problem is what to do with it. Because of our strong visual processing abilities, transforming large and complex data sets into pictures may be the best way for us to grasp its meaning. See www.visualcomplexity.com for lots of examples.

10. Location-based Augmented Reality - the Global Positioning System (GPS) will track where you are through cell phones and other GPS devices, while vast amounts of data stored in Geographic Information Systems and applications such as Google Earth will drive augmented reality applications to add to your experience of any location on the globe. This information will be superimposed on the world as you move through it.

Read Gary's post here.

Why do we have to endure uncomfortable workplaces?

2008-05-16T13:00:00.003-05:00

Tom Davenport, who writes for the Harvard Business Publishing blog says:

Here's a next big thing: companies will need to redesign their workplaces to better fit the needs of knowledge workers. The idea that we should spend our workdays in boring cubicles -- either in big downtown buildings or suburban office parks -- is increasingly out of kilter with the way people actually work and how they want to spend their lives. It doesn’t take into account our needs and abilities involving mobility, social networking, stimulation, and fun. I’ll bet that the best knowledge workers will be seeking out companies with workplaces that offer more to them. Read more ...

Tom's article hit a spot. I have been thinking for a while now: Why do we have to endure uncomfortable workplaces? Being a consultant, this is an especially hard matter. Clients always relegate consultants to the ugliest and most uncomfortable places to work. I guess because consultants get paid to do the job no matter what.

Well, as it turns out, I am much more productive when I feel comfortable in my workspace.

What I mean is I like to have my own desk, where I can leave my papers and find them in the same place the next day. I like to have a chair that I can adjust and find a comfortable position. I like to have a phone to make and receive calls without being at the mercy of cell phones' bad reception or dropped calls, and I like to have a printer within walking distance.

More often than not, companies don't give these issues a second thought and even worse, consultants are seen as "more professional" if they can make do with anything, like sitting on the wrong side of a desk with the knees constantly hitting the back of it or sharing a closet-size office with 5 other persons and no privacy of any kind.

I am not even talking about a "fun" or "pretty" workspace here. A comfortable one at this point will be a big step.

Organizational Change Management (OCM)

2008-05-15T13:00:00.005-05:00

"The art of dealing with people that is going through a transformation process" - Me